Other Help FAQ
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Help FAQ

Can't see anything in my basket or at the checkout

In order for the basket and checkout process to work, your browser must be set up to accept cookies. Follow the relevant path below to check this:

Internet Explorer version 6
ToolsInternet OptionsPrivacyAdvanced

Internet Explorer version 5
ToolsInternet OptionsSecurityCustom Level

Internet Explorer version 4
ViewInternet OptionsAdvanced

Netscape Navigator
EditPreferencesAdvanced

If changing your cookie settings doesn't work, re-set them to default.

Cookies are tiny files that Musicroom sends to your browser and are stored on your computer. They enable the site keep track of the contents of your shopping basket and your currency preferences, so that we know who you are and what you're ordering. They are completely harmless.

If this does not resolve the problem, go back to the page from which you added the product to your basket and check that the web address in your browser's address bar starts http://www.earlymusicshop.com. If it does not, then replace the address with http://www.musicroom.com and start again.

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